If you are not 100% satisfied with your purchase, we will be happy to accept a return for a full refund of the value of your goods* minus a collection fee of £35.00 We believe that in order to have the best possible shopping experience, our customers should have the right to return goods whatever the reason. So if you're not happy with your purchase, for whatever reason...
Mattress Return Policy
We want you to be happy with your mattress. If you're not, under the
Distance Selling Regulations, if you buy online your consumer rights
entitle you to a full refund if you request one in writing within 7
working days of receipt.
Please contact our Customer Service Team on 01829759079 to arrange a refund or exchange. It's important that returned items are in the best possible condition, so please take reasonable care of them and ensure they are in the original packaging.